PRIVACY POLICY

CUSTOMER DATA

The Company collects personal data when it communicates or interacts with Users or Buyers through the Website, usually data necessary to identify, locate, contact or conclude the Agreement with the User or Buyer.

The policy for the protection of individuals with regard to the processing of personal data is based on the provisions of Regulation no. 679/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "General Data Protection Regulation"), which creates consistent rules on the protection of personal data in the European Union, as well as on applicable national law.

The Company may collect, without the enumeration being exhaustive, personal data that include:
- Data required to register a shopping account or wish list,
- Billing and delivery dates of the ordered products,
- Bank account data and bank card data,
- Data for subscribing to the Website's newsletter/ SMS Marketing
- Information about transactions or the Buyer's interaction with the Company, such as purchase history, customer account information, etc.,
- Information about the computer and/or mobile devices used by the Buyer and information on the notification services he requests,
- Precise location information, if it is provided by the Buyer,
- General location information from the Buyer's browser or device.

Information such as Internet Protocol (IP) addresses or other device identifiers, browser information, internet service provider (ISP), operating system, location, date and time, etc. may also be collected.

The collection of personal data is done through various ways and specific tools such as: the newsletter management application present on the Website, the ticking of the option of subscribing to the newsletter from the shopping cart or through the various subscription forms available on the Website.

The option for subscribing to the Website's newsletter implies the users' acceptance that their personal data be kept and processed.

The purposes of processing these data are: registration for financial and accounting purposes and issuing the fiscal invoice, informing about the order placed by the Buyer on the Website, informing about the products and/or company promotions or about any other promotions or activities carried out by the Company, respectively marketing activities / sending newsletters from the Company's database, performing statistical analysis.

The Company undertakes that personal data is not disseminated to third parties, except for the partners of marketing and other services, consents of the Company with whom there are contracts in this regard and which are obliged by them to protect this data.

Users can unsubscribe from receiving the newsletter when they no longer want to process their personal data by ticking the "Unsubscribe" option within it and there must be proof of express consent. For more details see our Personal Data Protection Policy.

According to the legal requirements for the protection of individuals regarding the processing of personal data and the free movement of such data, the Company has the obligation to manage under safe conditions and only for the specified purposes, the personal data that it provides the User or Buyer.

The buyer undertakes to provide the Company with the necessary billing data, which is necessary to issue the tax invoice related to the placed order. The Buyer's refusal to provide this data results in the cancellation of the order.

The buyers have, according to the General Data Protection Regulation, the following rights:
- Right of access - meaning the right to be able to request confirmation that the Data is processed or not, and if so, they can request access to them, as well as certain information about them. At the request of any participant, he/she will also receive a copy of the Data;
- Right to rectification - meaning the right to obtain the rectification of inaccurate Data, as well as the completion of Data that are incomplete, including by providing by the participant of additional information;
- The right to delete data ("The right to be forgotten") – meaning that in situations expressly regulated by law (for example: if a participant withdraws his consent or if it is found that the Data has been processed illegally), the participant has the right to obtain from the Company the deletion of data concerning them;
- The right to withdraw consent - meaning the right to withdraw, at any time, the consent to data processing;
- The right to data portability - meaning the right to receive the Data it has provided in a structured format, which can be read automatically and the right to request that the Data be transmitted to another operator chosen by the participant;
- The right of restriction of processing – meaning the right to obtain from the Company the restriction of data processing in certain situations expressly regulated by law (especially if the participant disputes the accuracy of the Data or if the processing is illegal, but he opposes the deletion of the Data). In these situations, except for storage, the Data will no longer be processed.
- The right to file a complaint - meaning the right of the participants to file a complaint against the method of data processing. The complaint is submitted to the National Supervisory Authority for Personal Data Processing.

COOKIE POLICY

The cookie is a small file, a special text often encoded, sent by a server to a web browser and then sent back (unchanged) by the browser, each time it accesses that server.

The cookie is installed by request issued by a web server to a browser (eg Internet Explorer, Chrome, Mozilla) and is completely "passive" (it does not contain software, viruses, or spyware and can not access the information on the user's hard drive).

Cookies are used for authentication, as well as for tracking user behavior. Typical applications are the retention of user preferences and the implementation of the "cart" system. These files make it possible to recognize the user's terminal and to present the content in a relevant way, adapted to the user's preferences.

Cookies provide users with a pleasant browsing experience and support EtigeCouture's efforts to provide user-friendly services (e.g. online privacy preferences and the history of the cart). They are also used in the preparation of aggregated anonymous statistics that help to understand the way in which a user benefits from www.etigecouture.com, allowing the improvement of the structure and content, but excluding the personal identification of the user.

Etigecouture uses two types of cookies: per session and fixed (temporary files that remain in the user's terminal until the end of the session or until closing the application/web browser). Fixed files remain on the user's terminal for a while or until manually deleted by the user. Cookies used by the partners of the operator of a web page, including without limitation the users of the web page, are subject to the respective Privacy Policy.

Visiting http://www.etigecouture.com can place Website performance cookies, visitor analysis cookies, geotargeting cookies, registration cookies, advertising cookies or advertising providers' cookies.

The personal data collected through the use of cookies are only to facilitate certain functions for the user and are encrypted in a way that makes it impossible for unauthorized persons to access them. In general, an application used to access web pages allows you to save cookies on the terminal by default.

These settings can be changed in such a way that the automatic administration of cookies is blocked by the web browser, or the user is informed each time the cookies are sent to his terminal. Detailed information about the possibilities and ways of managing cookies can be found in the settings area of the application (web browser).

Limiting the use of cookies may affect certain features of www.etigecouture.com/en. The acceptance of cookies by the user represents his/her consent for the collection of data and their use according to the above.

Cookies are the central point of the Internet's efficient operation, helping to generate a friendly browsing experience and adapting to the preferences and interests of each user. Denying or disabling cookies can make some sites impossible to use. Due to their flexibility and the fact that most of the visited sites and the largest ones use cookies, they are almost inevitable. Disabling cookies will not allow the user access to the most widespread and used sites including Youtube, Gmail, Yahoo, and others.